Effective Date: 1st December 2024.

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At The Banyan Tree Learning Center (TBTLC), we value feedback, reviews, and interactions from our students, parents, and users. This User-Generated Content (UGC) Policy outlines the guidelines for posting comments, feedback, testimonials, and other content on our website, social media platforms, or other online forums.

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1. Scope of the Policy

This policy applies to all user-generated content submitted to TBTLC, including:

1. Reviews, ratings, and testimonials.

2. Comments or discussions on blogs, forums, or social media.

3. Any other contributions, such as photos, videos, or written content, shared with TBTLC.

2. Acceptable Content Guidelines

We encourage users to share their genuine opinions and experiences while adhering to the following:

1. Relevance:

   • Content must be relevant to TBTLC’s services, educational offerings, or related topics.

2. Respect and Courtesy:

   • Users must maintain respectful communication, avoiding offensive, abusive, or discriminatory language.

3. Accuracy:

   • Ensure that content shared is truthful, accurate, and based on personal experiences.

4. Originality:

   • Content must be original and not infringe upon the intellectual property rights of others.

3. Prohibited Content

We reserve the right to moderate or remove content that includes:

1. Hate Speech or Discrimination:

   • Content that promotes hate, racism, sexism, or discrimination of any kind.

2. Inappropriate Language or Behavior:

   • Use of vulgar, obscene, or offensive language.

3. Spam or Advertising:

   • Promotional content or links unrelated to TBTLC or its services.

4. False Information:

   • Misleading claims or inaccurate portrayals of TBTLC, its staff, or services.

5. Privacy Violations:

   • Sharing personal or sensitive information of others without consent.

4. Moderation and Review

1. Content Review:

   • TBTLC reserves the right to review all user-generated content before or after publication and to edit or remove content that violates this policy.

2. No Guarantee of Publication:

   • Submission of content does not guarantee its publication on TBTLC’s platforms.

3. Reporting Inappropriate Content:

   • Users can report inappropriate or harmful content by contacting us at info@thebanyantree.online.

5. Rights and Ownership

1. License to Use:

   • By submitting content, users grant TBTLC a non-exclusive, royalty-free, perpetual license to use, display, or modify the content on our platforms, including marketing materials.

2. Acknowledgment of Use:

   • TBTLC may use submitted content for promotional purposes with proper attribution to the author, where applicable.

6. User Responsibilities

1. Compliance with Laws:

   • Users must ensure their content complies with applicable laws, including copyright and privacy laws.

2. Accountability:

   • Users are responsible for the accuracy and appropriateness of the content they submit.

7. Disclaimer

1. Opinions of Users:

   • User-generated content reflects the views of the contributors and not necessarily those of TBTLC.

2. Liability Limitations:

   • TBTLC is not responsible for the accuracy or reliability of user-submitted content.

8. Termination of Access

TBTLC reserves the right to revoke a user’s access to comment, post, or interact on its platforms if they repeatedly violate this policy.

9. Updates to the Policy

This User-Generated Content Policy may be updated periodically. Users are encouraged to review it regularly for changes.

10. Contact Information

For inquiries or concerns regarding this policy, contact:

The Banyan Tree Learning Center
Email: info@thebanyantree.online
Phone: +91 99209 17127

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